rocket city doulas

All About Rocket City Doulas

An Interview with Tracy Abney

Recently, I was able to sit down and chat with Tracy Abney, the owner of Rocket City Doulas. I really enjoyed getting to know her and learning a little bit more about doulas and Rocket City Doulas in particular. Today I will be sharing that interview with you. If you want to learn more about each of the doulas in the agency, check that out here.

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Doulas

 

The textbook answer is that a doula provides emotional, physical and informational support throughout pregnancy, labor, birth and the postpartum period. But a lot of people don’t know what that means really. So I kind of say it’s like a personal trainer or something of that regard where somebody comes to a professional, us, with a plan and a goal that they have in mind and we help them achieve those goals and help them in that plan.

 

More of the emotional part is that our goal is to make a connection and form a relationship with our clients and leave the birth and postpartum period a little bit better than it would have been if we had not been there. I know it’s fairly vague and kind of the elevator speech type thing, but it’s essentially what we’re doing. We’re not medical providers, we’re in the business of support.

 

Can They Support Me?

 

So I’ve been doing this a long time, and I can tell you I’ve been asked a whole lot of questions. And if somebody looks up on Google and says, “OK, what questions should I ask my doula?”, they’re going to come to us with a lot of questions that really aren’t the questions they should be asking their doula. A lot of people want to ask how many births have you been to or those types of things.

 

And while a lot of people think that’s important, and this is coming from someone who’s attended over about 400 births in my career, there’s so much more than just the number of births someone does. Because I could have something come up in my first birth that I’ve never seen before, or I could have something come up in my 401st birth that I’ve never seen before and don’t know how to handle, right? Because every birth is so uniquely different that we’re never fully prepared.

 

We haven’t experienced everything there is to know and see with birth. What’s important is our training, mentorship, and the ability to adapt and change and to support someone no matter what is going on, that’s the most important thing. And so whether or not someone has one birth or someone has 400 births, it’s the ability to support someone through whatever is happening in front of them that’s important.

 

Give New Doulas a Chance

 

I found over my career that a lot of newer doulas are super excited about birth. They’re so excited and so they’re learning all the things and they’re taking all the classes. Sometimes people don’t want to give newer doulas a chance because they’re too new. I would just say they’re going to have all that information super fresh in their minds and they’re going to have a passion and a zeal that, not necessarily the people who are more experienced lose, but it’s like if you work at a certain place for a certain number of years. You’re going to be really excited in the beginning and you’re still excited as time goes on, but it’s not in the same way that a brand new person is in terms of wanting to learn everything that is available.

 

Unless they’re someone who really loves education and I’m one of those people who loves education. So I’m going to keep learning, but not every experienced doula has that same kind of passion for education and they’re more about the experience that they gain. So that would be one is how would you support me in various scenarios? That would be my question instead of how many births have you attended, but how would you support me in this situation or this situation or this situation?

 

Working with Providers

 

The other question I would ask is do you or, in my case, for us and our agency, does your agency have experience with my provider? Not every doula supports clients with every provider, so it’s important that you know that ahead of time, if your doula is willing to support you with your particular provider. At our agency, we support everybody. We don’t turn anybody away based on their provider, but some doulas do. So important to know that.

 

Certification and Insurance

 

The other thing I personally would ask as someone who’s been in this business for a long time, is are you certified and are you insured? Because those two things protect me as a consumer. Most of the doulas on our team are certified through an organization that has a formal grievance policy in place. So that allows the consumer to place a grievance if they feel like something is wrong.

 

You don’t have to be certified in the United States at all to be a doula. You can just say I’m going to be a doula and go out and do it. Certification is a protection for both the doula and the consumer to allow that grievance policy to be in place. Also, there’s certain standards of professionalism they have to adhere to based on their certification that they hold. And then insurance tells me that they take this business seriously and that they’re actually doing it as a business and not a hobby and so it protects not only them, but it protects me as a consumer as well. So those are the two things in terms of training and certification that would be really important to me. No one asks that. Hardly anybody asks those two questions.

 

On-call

 

And then probably one of my other questions would be, what about backup? Would you have a backup system in place? Also, when do you go on call? Because for some doulas who do solo work, when I did solo work for a long time, we didn’t go on call until 38 weeks. Because you cannot physically as a solo doula be on call the entirety of everybody’s pregnancy or you would never go on vacation. You would never do anything like that. But I would want to know when someone goes on call and what happens if I go into labor early.

 

In the agency model, we go on call from the moment someone signs a contract. So that might be 8 weeks because we have the ability to have someone always on call because we have more than one person. Our doulas operate in a shared call team. So every client has two doulas as their doulas. They attend the consult together, they attend the prenatal together, and they’re on text threads together. Those two doulas share call. So one of them is always on call. That way if the client goes into labor at 31 weeks, heaven forbid, one of their doulas, not just an agency doula, one of their doulas is on call, which is not something a lot of people can provide as a solo doula. So that would be a question too, when do you go on call?

 

Backup

 

And then the other one, the backup. Every single birth professional, and you’ve already seen this with the photography, every single birth professional should have a backup, if not more than one backup. Because you can’t plan when you’re going to need a backup. If we could plan that, that would be a thing of beauty, but we can’t.

 

I had foot surgery back in 2016 and my surgeon had told me I’d only be off my foot for two weeks and I turned out to be off my foot for eight weeks. So I had to have my backup, two of my backups, attend several of my births because I couldn’t. I couldn’t stand on my foot. I planned for two weeks, but I didn’t plan for eight weeks.

 

Just recently, two of our doulas had kids home with strep. On the same team! So while we do have a really good backup system with the teams, we also have to have internal backup because neither one of them could go because of their kids. It’s always important to have a good backup system and that should matter to clients too. That should be a big deal because the last thing you want is to go into labor and to not have a doula at all when you’ve been planning to have a doula. Your doula is part of your coping skills that you’ve planned for and then if you don’t have that, that can be a really big blow.

 

Are They Taking This Seriously?

 

Those are my few questions I would ask. You know, I’d probably also make sure that they had a legitimate website. Again, that kind of falls into that “are they taking this seriously?” Do they have social media? What are they saying on social media? Is what they’re saying on social media consistent with what they’re saying on their website? Because that’s something that I see a lot too. As someone who’s been doing this for a long time, someone will say something on their website, like we support all births or we support all feeding types or whatever. Let’s say somebody says they support formula feeding for postpartum and then you see every single one of their social media posts is only about breastfeeding. Could they still support formula feeding? Sure. But they’re really not conveying that message.

 

So I always tell people, you want to see if what they’re actually posting on social media matches what they’re saying to you and what they have on their website. You just want to see a consistency. And it kind of falls under that professionalism realm, too.

 

Professionalism

 

That would be my question, again, that’s as a doula who, you know, is on the back end. Because the thing about professionalism is, if you’re working with someone who’s a professional, it means they’re going to have things like certification, insurance, making sure they have backup, making sure they go on call, making sure they answer emails, they answer their phone, they answer their text messages, right? That’s what professionalism is. If you find that somebody, anybody in any, let’s say, photographers even. If they don’t have those things you go “Hmm. Are they really professional?” Can I trust that they’re going to get my newborn images back to me before my baby is 8 weeks old? It’s kind of the same thing. Can I trust that this person is actually going to drop everything at 2:00 in the morning and show up? And that comes down to professionalism.

 

Birth Trauma

 

OK, so why I became a doula and why I’m still a doula are two different things. I had a very traumatic birth with my first child. I also train doulas too. So I tell the story a lot because a lot of doulas come into this work with some type of trauma from their previous births. Of course, we still get occasionally people who have never had children before and never had a biological child. But a large number of people who come into this work have some type of birth trauma that compels them to try to make something different for other people.

 

And what made my first birth traumatic for me was not the mode of delivery, but rather the way that I felt about the delivery. Our brains don’t just decide, really, what’s traumatic and what’s not. Or, I mean, we don’t get to decide. Our brains decide. So my story might not sound traumatic to someone else, but for me and my brain, it was. And the biggest takeaway I had was I didn’t want to be alone in that. I felt very alone and very isolated.

 

“That’s a Doula!”

 

I was not a part of the birth world at that point, this is in 2005. This is a long time ago. She’s 17. She’s a senior in high school. I didn’t really have very many friends. We moved here from Michigan about 10 months prior. I had only really been working with a family, as a nanny, with a child who had special needs, and so we really didn’t leave the house much. So I really didn’t have a friend network. I didn’t have a community, really, certainly not a part of the birth community. I was not planning any type of unmedicated birth. I wanted an epidural. I wanted an induction, like the whole nine yards.

 

But I remember I did make a friend quickly after in a breastfeeding support group and I was telling her, I said, “I just feel like my birth would have been completely different if someone had just been there for me. Not that they could have changed anything that happened. Not that they were going to change the outcome of my birth, but that they could have just changed how I felt about it. That someone was there for me and I didn’t feel alone and isolated and scared.” And she said, “Tracy, yeah, that is a thing that’s called a doula.”

 

Becoming a Doula

 

And I was like, what? What is this word? I’ve never heard it. And so I started to investigate and said, yeah, this sounds like something I’d really like to do. We got pregnant shortly after and had our next child. Back then I trained with a different organization that required a lot of books you had to read and you had to write a lot of reports, which is kind of funny because as a doula I’ve never once written a book report, but whatever. So I’d read a lot of books.

 

But we were also going through a series of loss and miscarriage and infertility. And so I kind of battled with, “do I become a doula even if I never have another living child?” and kind of had to sit with that. It was almost justification or maybe changing my own verse. Was this something that was outside of me or is this something that’s internal to me and I kind of came to the conclusion that, yeah, this was something I wanted to do. And so I pursued the certification and training and all that stuff. So that’s kind of how I came to doula work.

 

Staying a Doula

 

Why I stay in doula work is different because it’s really not about my birth anymore. It’s changed and propelled and particularly why we work with mainstream. That’s our target market. That doesn’t mean we don’t work with people who want to have a home birth and have a birth in a pool or anything like that. Or that I don’t love those two by the way, like, I love them, but particularly because a lot of mainstream families don’t think that doulas are for them. They were receiving that support elsewhere.

 

And there are a lot of doulas for unmedicated birth, a lot of doulas. There are not a lot of doulas for families who are planning other types of birth. So that’s why they’re our target market. We have lots of people planning unmedicated births. A lot. Or births in a home. But the reason that we actively seek people who are having mainstream, maybe medicated, inductions, the Cesareans, it’s because I know from personal first hand that they don’t have the support and don’t feel like they can get it from the majority of the doula community. So that’s why I stay a doula.

 

Empowering

 

I think the biggest thing, I mean there’s two things because ultimately, we don’t do things that don’t make us feel good. I mean, let’s be honest. If I always walked away going, “well, that sucked”, I’m not going to do it very long, right? But watching the people that we’ve supported feel really empowered in their decisions and feel really good about their decisions – reducing fear – that’s another thing that I really love to do.

 

I know that sounds weird, but I love when a client comes to us and says, I’m so scared of getting Pitocin because of how many times people have told me how horrible Pitocin inductions are. And I get to tell them about the science behind Pitocin and what it actually could look like if they maybe use some different words to ask their provider about their induction policies and then they walk away and go, “OK, this doesn’t seem as scary anymore”. Oh my gosh. You’ve just changed the whole way that they are viewing their induction by reducing the amount of fear. That is probably the biggest for me personally. Now, every doula on my team would probably say something different. But me, personally, that’s my favorite thing.

 

Rocket City Doulas

 

So officially, January of 2020. It’s a great year. Yeah, we officially did a soft launch in the fall of 2019 where I launched my web page, I launched my Facebook page, you know, and all that stuff. In 2019, I started sharing call with a doula who’s still on my team, but she was actually one of my clients originally because I wanted to see how a shared call schedule might work, so having two doulas as a doula team. Because up until that point I had only been solo and I was like, “will this even work?” I don’t know, right? So we shared call for about a year in 2019 and then in January of 2020, I officially opened the agency.

 

Starting Small

 

I started with just her and I and then in the fall, I added two postpartum doulas and now I think we just added our 15th doula. We were out of the hospital for birth for a year. A full year. So it was postpartum work that saved our business. Legitimately postpartum support is what saved the agency. There’s a lot of expenses when you open a bigger company. You need to have things like contract lawyers and I had to have website builders and I had to have, you know, all kinds of things, business consulting, and all these things that I had to have that first year.

 

Especially that then when I wasn’t making any money and then I was returning money because we had no COVID policy in place, because of course we didn’t. We didn’t know what COVID was when we had all those clients on our books. So we refunded so many people. That’s rough. It was really hard because I had never worked harder in my whole, my whole career than I did that year. In the grand scheme, it was either that or close, right?

 

Experiencing Trauma

 

Like I said, I’ve been a doula for a long time. In 2018, I had a series of really hard births that I attended as a doula and they were all in a row, like five or six that were really, really difficult emotionally for me particularly. Your client is the one experiencing first-hand trauma and as a doula, you experience secondary trauma. As someone who is witnessing, it’s still traumatic to you. And also important, sometimes the client will not be traumatized, but you will be, and vice versa. Sometimes they’re traumatized and you’re not. But in this particular instance I had five or six births in a row that were super traumatic for me and I remember I needed some downtime.

 

The average lifespan of a doula in terms of their business is three to five years, with most people on the three-year mark. So they work for three years, they get burnt out and they quit. I think because I started charging right away from the beginning, and then every time I wanted to quit, I raised my prices. I realized I wasn’t being compensated enough for the toll that it was taking on my family and my personhood. So you know, as I continued in my career, I was able to sustain my company and my business, my solo business, that way.

 

Not Sustainable

 

In 2018, though, it was just so hard for me. I really needed some time off, but I was so busy. I was taking like five to six clients a month which, as you get more engrossed in birth work, you’ll see, that’s insane. That’s really busy. If it averaged to 1 a week, that would be beautiful, but it doesn’t. So it’s like 3 or 4 in one week, right? And so I was so busy, and I remember just going, “I can’t do it this way anymore. Something has to change.” So I sat with it for a while and I prayed about it and I journaled about it. And I, you know, really contemplated “What do I do from here? Because I can’t keep doing what I’m doing. It’s not good for me mentally, it’s not, health-wise, something that’s going to be good for me.”

 

So I kind of sat with the options of do I become a midwife because a lot of doulas think the next step is becoming a midwife, so do I become a midwife? Do I close everything and just walk away? Or do I maybe try to open an agency and create sustainability in the doula community? Do I create what I feel like I was missing?

 

Making a Decision

 

I decided I don’t want to be in charge of someone else’s life. I don’t want to be the one responsible for making medical decisions that affect whether or not someone lives or dies. That’s too much pressure for me. I’m so glad we have those people, but it’s not me. Quitting? I just felt like I had invested so much time and so much energy into our community. When I started, there were only three other doulas in town, and, you know, I had built something and I didn’t want to walk away.

 

And the third option was, OK, maybe I create something that creates sustainability, that allows people to have downtime. That allows people to go to their kid’s birthday party without making sure their phone’s on and making sure they can go on vacation when they want to.

 

The Birth of Rocket City Doulas

 

And so that’s sort of why the agency was born. It was partially because something had to change, partially because I knew I needed sustainability and I wanted to create that, and then the other reason was to create a doula legacy. It sounds so cheesy, but because I practice, I mean, there’re other doulas in our community that practice similarly, but as in, let’s say on a nationwide scale, I feel like we do practice a little bit differently.

 

Fostering relationships with providers and hospital staff is a huge part of what I do and so creating a doula legacy in which I teach and mentor new doulas to have those same unbiased, nonjudgmental support values and to also create relationships for the newer generation of doulas with providers and other group professionals in the area was a huge part of why I did it as well. So it’s kind of, multi-faceted.

 

My degree’s originally in education and so I always love to teach too. It’s just part of me. Being able to have people in my agency that I teach and I bring education and continuing mentorship and things like that that are built into the agency is also super special.

 

Postpartum and Infant Care

 

So our next top one, which I would love if this became our very top, is postpartum and infant care. So our postpartum and infant care doulas, a lot of people don’t quite get what they do. A lot of people think they just come in and do dishes and laundry and things. But that’s actually not our goal for our agency. Our top goal is to support the person who has given birth in their recovery from birth. So their emotional and physical recovery, that’s our number one goal. Our number one goal is the birthing person, the person who has given birth. That’s our top goal.

 

A lot of times the focus shifts from the person who’s had the baby to the baby. What do they say when they come, a visitor comes and they sit down? They say, “How is your baby? Are they a good baby? Do they sleep through the night? Ohh my gosh, they’re so cute!” We come in and we sit and we say, “How are you? How are you? Are you sleeping? Are you eating? Are you taking care of you?” So our focus is the person who’s had the baby. That’s our first goal.

 

Learning the Ropes

 

Our second goal would be to provide help with the newborn’s adjustment to living on the outside. So teaching swaddling, or helping with feeding, or teaching new parents how to give a bath. They don’t know how, and so they want us to show them how to bathe the baby. Our secondary goal is to help the infants transition and then our third goal or tertiary goal would be to support anything that gets in the way of those first two things.

 

So that’s where things like light housekeeping, light errand running, helping with bottle prep or washing or those types of things fall into that category. It’s a support role of taking care of the person who’s had the baby and taking care of the infant. It’s not our primary focus.

 

Overnight

 

We do day shifts and overnights. Our overnight doulas, our primary focus is rest for the entire family. And so depending on what the family’s dynamics look like, sometimes we take care of the baby all night, sometimes we will bring the baby to breastfeed, and sometimes, if they’re co-sleeping in the same room, we’ll keep a monitor on our side and when they wake we’ll help the parent breastfeed and then we’ll get them back to sleep, change them, burp them and then put them back in the bassinet.

 

So it looks different for every family, but the main goal for our overnights is for the family to get more rest. All that time between when you’ve fed the baby and when they actually go back to sleep, we do that. And if they have their days and nights mixed up, that’s our department, so the parents are actually able to sleep instead of being up with them all night. That’s our postpartum infant care.

 

Postpartum Placenta Specialist

 

Then we also offer postpartum placenta specialist services, which is placenta encapsulation. The reason that we use the term postpartum placenta specialist is because we do in-home encapsulation, which means #1, our clients can always be assured that it is, in fact, their placenta. We’re not taking it home. Our clients are responsible for transit of the placenta, so minimizing the risk of cross-contamination of bringing it to our own home. We’re doing it in our clients’ homes.

 

Our clients can be as little or as involved as they would like in the process. Some people just let us in and say “peace out, see you later”. So they can be as little or as involved as they want. Some people will just let us in. Some people watch the whole thing. Some people will sit and talk to us about newborn stuff, or birth, or whatever.

 

First Ones In

 

But the reason we use the title postpartum placenta specialist is because it’s essentially like two mini postpartum shifts. We’ll walk in and we always plan for extra time to sit with clients and ask them questions about how they’re doing. A lot of times we’re the first person in there, even if they are using our postpartum services, a lot of times we’re in first with the placenta services.

 

When I walk into a client’s home for doing placenta encapsulation, I don’t even bring my stuff. I walk in, we sit on the couch and we talk first. How are you doing? It’s essentially a miniature postpartum visit versus if we were to just take that placenta home. We’re missing out possibly. Missing out on a big opportunity to connect and to encourage and empower the client, which is what that postpartum part of the postpartum placenta specialist kind of stands for there. But it’s placenta encapsulation.

 

Newborn Care

 

And then we also offer newborn care courses or classes. We have been doing them about once a quarter. We do do them in home for a little more money than our classes, but they are about 3 hours and we cover basic newborn care like cutting nails and changing diapers. But we also talk about “what’s your parenting philosophy”? And a lot of people don’t know that they have one. Everybody has a philosophy, whether they know it or not.

 

The same for birth. Everybody has a birth philosophy. It’s helping parents kind of find what their parenting philosophy is and that’ll help them. We guide them to the right pediatrician or other types of things, daycares, those types of things. Then we also talk about normal life. What’s going to happen at your visits at the pediatrician in the first year? Stuff like that. We also talk about postpartum recovery in those courses.

 

Comfort Measures

 

Then we also offer our comfort measures class, which is an hour in-home class where we teach people basic comfort measures. So this was actually one of the services we sold the most of during COVID when doulas could not come into the hospital was to teach the partner or the support person a lot of the comfort measures so that they could try to help their partner through unmedicated labor until they could get an epidural.

 

Infant Feeding Education

 

Then hopefully by this year, we’ll have two new things coming. I think actually after next week we’ll have infant feeding education. So two of our doulas will be infant feeding educators and they will be teaching infant feeding classes. Infant feeding is not just limited to breastfeeding it also encompasses all types of feeding, so whether that’s breastfeeding with a supplemental nursing system, or triple feeds, or formula feeding, or anything, any type of infant feeding is going to be taught in that infant feeding class.

 

Childbirth Education

 

And then hopefully by the New Year, we’re going to also finally have a CBE course. Childbirth education. Hopefully, by January we’ll have that as well.

 

Heart, Hand, and Mind

 

Ooh, this is a tricky question. We bring our heart, our hands, and our minds, OK? We don’t believe in doula bags for the clients. The doula bags are for us. They are for my things, my toiletries, my emergency change of clothes if someone’s water breaks on me. They’re for my comfort and the main reason for that is that we believe that we have all of the education, the knowledge, the experience, and the compassion to support people with whatever we have available to us.

 

That’s not necessarily the way that I was trained originally, but I quickly learned that most of the stuff that I thought were for clients either I’d never use or it was hard to sanitize. Especially during COVID. You can’t reuse stuff that you have used for someone else.

 

I used to call myself a minimalist. A really long time ago, because I got rid of all of that stuff early on. I love the challenge of using whatever is available to us. I love being able to be creative with what we have available to us to achieve exactly the same thing that we would be using if we brought all of those things. If something’s really important to a client, we’ll encourage them to bring it.

 

So the things in my bag are all my snacks, my change of clothes, my toiletries. The only thing I really bring is twinkle lights. But if I left my bag at home? I’d still walk in and support the client. I don’t need my bag for that.

Different People, Different Techniques

 

This is really individual. Because even if people think they’re going to want to be touched, you occasionally will get someone who doesn’t want to be touched during labor. Does that mean we can’t support them? We can’t help them get through labor? No. We’re going to have to use more emotional support and that type of thing, encouraging them using affirmations that feel right to them. Maybe just not saying anything and just being quiet and a firm presence.

 

For some people, it’s going to be comfort measures, those things that I mentioned for our comfort measure techniques. Maybe it’s counter-pressure, but I think people can get wrapped up in what it looks like. Again, I like to use the room and what’s available to us so we can still achieve things like counter pressure if someone’s sitting in the bed. Just because my hand is not physically on their sacrum on their back, doesn’t mean that I can’t cheat the same thing with a balled-up washcloth or towel and then me pushing on their knees. So it’s going to look different, I can’t even say “this is what it looks like”.

 

It’s going to be so specific to the individual and what’s going on in front of us. Even new doulas kind of get hung up on that a little bit. It’s like, “No, no, we’re going to use our brains and we’re going to use our creativity to think about it”. So if we’re thinking about counterpressure, how can we achieve that with the position this client is in, in the room that we have available and the things we have available to us instead of just being boxed into “this is what counterpressure looks like”, right?

 

Emotional Support

 

Certainly, there are some physical support things that we do for people, generally, who are planning either to go without an epidural or, too, if they’re waiting on their epidural, that fall into what people expect doulas to look like. But I would say more than that, emotional support is really the bigger one. People don’t realize that that’s really what they need. We can give them damn good emotional support no matter what’s going on.

 

I mean, I’ve done it with a client on the floor over there and I couldn’t get to them because there were people all around them and I used my voice. And I say, “You are doing such a great job. The staff around you is doing exactly what they’re supposed to be doing to take care of you and your baby. You have done a great job in choosing a location or provider that is going to take care of you.” That’s emotional support. And building confidence. I’m soothing. I’m hopefully removing some fear, even if I don’t have a clue what’s going on with the baby. I’m doing all these things with just my voice.

 

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Other Areas

 

Oh, no, no, no. We’ll go wherever people want to pay us. I mean, we do have a travel fee for anywhere outside of the 50-mile radius of Huntsville. That travel fee varies based on where. So we go down to Anniston, we go up to Nashville, we go to Fayetteville, we go to Birmingham. And our Birmingham fee is going to be different than our Aniston fee. Our national fee is going to be different than our Fayetteville fee. It just depends, but we’ll go pretty much anywhere anyone wants to pay for us to come.

 

Where You Lead, I will Follow

 

So we’re still on call from the moment people sign the contract. The only difference would be depending on where they’re coming from. So if they’re coming from Huntsville, it’s going to be different than if they live in those areas, right? So if they live in Nashville, we’re probably going to have to change our language and our contract about how soon we get to them. We contractually have two hours from the time that a client says, I need you to come, to when we arrive. In Huntsville.

 

But if we are traveling to a client who lives outside of that 50-mile radius, we change it based on travel time. Because the two hours are in there to make sure that our doulas can make sure to get their kids where they need to go and pack their bags and get in the car and drive. So if we’re going up to Nashville, we need to say it’s going to be 4 hours. Unless we have lots of warnings, you know? And the more warning, the better.

 

Well, our Huntsville clients who are traveling there, we may be following them. We might be meeting them and then driving up with them. And so we would still leave it at 2 hours. So it depends on if they live there or if they’re traveling to those places.

Contact Rocket City Doulas

 

They can do a number of things. They can either use our “Contact Us” page on our website, that’s probably the easiest way and the most efficient way to set up a consult or an intake call from there. But they can also contact us, they can call me. My number is all over the internet. I mean you can Google my name, it’ll show up and they can call me. I don’t love Facebook messaging honestly, because sometimes I miss them.

 

So I would say those two are my primary list of contacts; the contact page and phone. They can also e-mail us at info@rocketcitydoulas.com. The e-mail is probably, especially if they do it through our “Contact Us” page, it’s probably the easiest just because it automatically sends them an e-mail that gives them our schedule of when they can set up a time to give us a call or for us to give them a call.

 

Ready to learn more? Check out Rocket City Doulas on their website and on Facebook. For more information about all of their doulas, check them out in this post.

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